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"Poor customer service"

A review of Madisons by Jordan written on Sunday 16th of November 2014


Went to this place on saturday, ordered tirimisu, was told 5 mins later did not have in stock, asked for nearest alternative which was in stock, waiter recommended a chocolate profiterole cake, I said Thats fine, five mins later was told that was out of stock aswell, I just conceded and said give me Wat my mate was having (coffee walnut cake) . The waiter arrived with our cakes and told me I had to pay 50p extra because I chose a more expensive cake slice. Ridiculous attitude to customer service. Cake was ok, wasnt great, service was ok. Would Deffo avoid in future.

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