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A review of Hollywell Court Residential Home by Carole written on Sunday 28th of May 2017


This is extracts from an email I sent to the manager at Hollywell Court:

It is now just over a year since Mum had to leave Hollywell - and as I know you are aware, she passed away in November.

Mum always thought of you as a friend and on the day she moved to Morton Grange I understand you were in tears as you said goodbye to her - and here's the main point - you promised her you would keep in touch. You said you would visit her and call her - until the day she could no longer remember who you were. This meant a lot to her.

But you never kept your promise and this really upset her. As she grew frailer and weaker she always wondered when you were going to contact her - but she finally went to her grave knowing that it had all just been meaningless words.

Why did you make a promise you didn't intend to keep?

Mum loved her time at Hollywell, and often talked about you, but she died knowing you didn't really care after all.

I have had no response to my email and it worries me that other residents at Hollywell are being given false hope of friendships.


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