"But I don't have a smart phone"

A review of Barclays Bank PLC by William Macoy written on Sunday 11th of July 2021

No, i cannot download the Barclays app. I do not have a smart phone. I am 76 years old now living in the USA, and my life doesn't revolve around my cell phone. Yes, I have a cell phone, and normally I can receive text codes on it.but it is summertime and the leaves on the trees prevent me from getting a cell signal. I placed my UK sim card into my phone to receive a text code from Barclays, but my phone carrier T-Moble has changed now to EE and I cannot access my account there either.so I am writing a request as instructed by the cheerful Barclays Support personel in the Philippines, who wasn't allowed to make the simple address change herself. I am sending it via the Postal System from the USA (Registered Mail) to the UK.I wonder if I will ever get my new Debit Card..

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